Terms of Use of MediGlobus

Terms of Use of the MediGlobus Internet Platform

1.1 The MediGlobus Internet Platform, www.webdev.mediglobus.com (hereinafter referred to as MediGlobus), is a service portal that provides users with general information about clinical pictures of diseases, diagnoses, treatment options, clinics and doctors (hereinafter referred to as Providers).

1.2 These Terms of Use (hereinafter referred to as the Terms) contain the basic rules for using the MediGlobus International Internet Platform, www.webdev.mediglobus.com, and apply to all contracts, transactions and actions between MediGlobus and users of the platform (hereinafter referred to as Users).

1.3 Using the MediGlobus service confirms that the User is familiar with these Terms and accepts them.

1.4 Using the main services of the platform is free of charge. However, MediGlobus reserves the right to offer additional paid services to the User at the User’s request (translation services, organization of exclusive services, any other services not related to the company’s main activities, health insurance, etc.).

Services

2.1 www.webdev.mediglobus.com is an international Internet services platform, administered by the MediGlobus company of the same name. The platform provides users with the opportunity to obtain information about diseases, diagnoses, treatment options, clinics and doctors. MediGlobus supports the user in finding a suitable clinic, providing detailed information about various clinics and their main areas of treatment.

In addition, MediGlobus provides useful information on how to prepare for the trip and stay in the country chosen for treatment (e.g. required documents, entry requirements, travel recommendations, etc.). When the User registers an email address, MediGlobus will send out an informational newsletter of medical material.

2.2 Using the MediGlobus service confirms that the User is familiar with these Terms and Conditions and accepts them.

2.3 When the User decides to travel to the selected clinic, MediGlobus accompanies the User from the moment of the start of the trip until the moment of returning home after the end of the treatment/diagnosis, helps to resolve disputes with the clinic, if any, and provides additional information regarding his stay in the clinic, sends him reminders about doctor appointments, etc. All services offered by MediGlobus are described in detail on the website of the online platform.

2.4 MediGlobus services are limited to the administration of the platform. MediGlobus services and materials from the clinic or users do not replace professional treatment by a doctor or a specialist in alternative medicine. The selection and implementation of a specific treatment method is carried out exclusively by a doctor or the above-mentioned persons. MediGLobus does not provide medical services and does not give medical advice regarding treatment.

2.5 Clinic materials are provided by an authorized person and doctors of specific medical institutions. MediGlobus is not responsible for the content of the materials. Clinics or users located on the platform. The relevant clinic or user is responsible for them. These materials are considered by MediGlobus only in case of complaints and irrelevant information.

2.6 When establishing contact between the user and the clinic, an agreement on the provision of medical services is concluded exclusively between the clinic and the user. The same applies to the conclusion of the relevant agreement with MediGlobus partners on the provision of paid elite services. MediGlobus is not responsible for the content of such agreements and their implementation.

Registration, access

3.1 Receiving a medical program, sending an application for treatment, contacting the clinic and receiving a second medical opinion means the process of registration on the site.

Only the registration process is allowed for persons who have reached the age of 18.

3.2 When registering on the website, the patient must provide their personal data in the amount requested in the request form.

The user is responsible for the completeness and correctness of the data provided.

3.3 The access data (preferred username, email address and password) are intended exclusively for the user’s use and may not be transferred to third parties.

The user is obliged to keep the access data confidential in a safe place to prevent misuse by third parties.

3.4 In the event of misuse of the access data by third parties or suspicion of such misuse, the user is obliged to immediately notify MediGlobus.

If the misuse of the access data occurs through the user’s fault, then he is responsible for this. The user’s fault is considered to be present if he handles the access data carelessly or unintentionally.

The user’s liability ends only at the moment when he notified the administrator of the illegal use or loss of it.

Payments, deposits and prepayment

4.1 All financial settlements for the provision of medical care or the provision of diagnostic services are made between the patient (user) and the clinic without the participation of Mediglobus.

4.2 In some cases, the clinic or partner has the right to demand payment of the deposit account before the patient comes for treatment.

Such cases include:

Complex neurosurgical, oncological, spinal interventions in unstable patients (regardless of country and clinic)

Pediatric neurosurgical, neurooncological and oncological cases (regardless of country and clinic)

Visa support required

The need for official confirmation of a visit to the clinic (a document on behalf of the clinic for officials and organizations)

Treatment cases in countries with migration problems

Cases of treatment of citizens of countries from regions of high migration